Frequently asked questions

FAQs-Frequently asked questions.
1. What is Shadleen’s Herb?

Shadleen’s Herb is a trusted healthy food provider and healthy lifestyle promoter in Bangladesh, operating since 2019. We specialize in chemical-free, preservative-free, freshly prepared foods, delivered nationwide. Our mission is to help people build healthy eating habits with pure, safe, and naturally sourced products.

2. How did Shadleen’s Herb start?

Shadleen’s Herb was founded by a young couple who struggled to find clean, safe, and chemical-free food for their first baby. Out of personal necessity, they began preparing homemade baby food, which eventually grew into a brand focused on healthy living and awareness. Today, Shadleen’s Herb is a trusted name among health-conscious families across Bangladesh.

3. Are Shadleen’s Herb products really chemical-free?

Yes. All our products are 100% preservative-free, chemical-free, and freshly prepared after each order. We avoid additives, artificial colors, flavor enhancers, and fillers.

4. Is Shadleen’s Herb recommended by customers?

Absolutely.
We are a 100% recommended Facebook page with thousands of satisfied customers.
You can view real customer feedback on our:

• Facebook Reviews & Highlights
• Instagram Story Highlights

5. Are the products freshly prepared?

Yes. Every product is freshly prepared or freshly packed only after your order, ensuring maximum freshness and safety—especially for children and health-conscious families.

6. Do you deliver nationwide in Bangladesh?

Yes. We deliver to every city in Bangladesh from our home kitchen.

Delivery Charges:

• Inside Dhaka: 80 TK
• Outside Dhaka: 150 TK

7. What is the delivery time?

• Inside Dhaka: 3 days
• Outside Dhaka: 5–7 days

For outside Dhaka, advance/full payment is required.

8. How can I place an order?

You can order through:

• Website: www.shadleens.com
• Facebook Inbox: facebook.com/shadleens
• Instagram DM: instagram.com/shadleen_s
• Phone: 01672747714

9. Do you accept returns, exchanges, or refunds?

Yes. Shadleen’s Herb has a simple and reliable return, exchange, and refund policy.
If there are any issues with the product or delivery, we provide quick support.

10. What types of products does Shadleen’s Herb offer?

We offer a wide range of clean and healthy foods, including:

• Baby food mixes
• Herbal powders
• Immunity drinks
• Natural spices
• Superfoods
• Skin and wellness boosters
• Daily pantry essentials (chemical-free)

All foods are curated for babies, families, mothers, and health-focused individuals.

11. Are your products safe for children?

Yes. Many of our products are kid-friendly, especially our homemade baby food mixes.
We ensure:
✓ No chemicals
✓ No preservatives
✓ No artificial flavors
✓ Freshly prepared on order

12. Why should I choose Shadleen’s Herb?

• Trusted since 2019
• Started from a parent’s love for their child
• 100% chemical-free & preservative-free
• Freshly prepared after order
• High customer recommendation
• Easy nationwide delivery
• Promotes healthy lifestyle awareness
• Excellent customer support

Shadleen’s Herb is not just a business—it’s a mission to improve the food habits of families across Bangladesh.

13. Does Shadleen’s Herb have a Healthy Food & Lifestyle Blog?

Yes!
We publish regular articles on healthy food habits, natural wellness, clean eating, immunity, family nutrition, and lifestyle tips.

👉 Visit our blog: https://shadleens.com/blog/

This blog is especially useful for mothers, fitness lovers, and anyone wanting to live healthier.

14. Does Shadleen’s Herb have social media pages?

Yes, follow us for updates, recipes, customer feedback, and product launches:

• Facebook: facebook.com/shadleens
• Instagram: instagram.com/shadleen_s
• YouTube: youtube.com/@ShadleenSHerb

15. Can I see real customer reviews?

Yes. Real customer testimonials are available on:

• Our Facebook Reviews
• Instagram Highlights
• Website product pages

These reviews reflect genuine experiences from families who trust our products.

16. Does Shadleen’s Herb promote a healthy lifestyle?

Yes. Beyond providing clean, safe food, we aim to raise awareness about:

• Healthy eating
• Child nutrition
• Natural immunity building
• Chemical-free living
• Daily wellness routines
• Balanced lifestyle practices

Shadleen’s Herb aims to build a healthier community in Bangladesh.